Content grid with edge-lit article cards floating in dark space — Amelia S. Gagne's writing on strategy, psychology, AI adoption, and cybersecurity

Pillar

Operations

Running a studio, managing scope, ops as a force multiplier

21 articles  • Page 1 of 3

Operations Sep 17, 2026 • 8 min

Questions to Ask Vendors About Protecting Proprietary Data

Questions to ask vendors about protecting proprietary data in collaborative scenarios cover ownership, retention, isolation, subcontractors, and model training. IBM's 2026 study found supply chain compromise added about $227,250 above the average breach cost.

Operations Sep 13, 2026 • 8 min

Cybersecurity Questions for 401(k) Technology Vendors

Cybersecurity questions for 401(k) technology vendors start with the DOL's six hiring tips. Since Compliance Assistance Release 2024-01 they cover health and welfare plans too, and EBSA named cybersecurity a FY2026 national enforcement project.

Operations Sep 9, 2026 • 4 min

Business Continuity Architecture, Not a Binder

Business continuity architecture is the restore you can run. NIST SP 800-34 Rev. 1 treats testing as a step. ISO 22301 applies at any size. A binder without a date is a story.

Operations Sep 7, 2026 • 5 min

What Is Included in Managed Hosting

What is included in managed hosting is the night-shift list. InMotion (22 May 2026) set a server-layer floor. If restore date, patch cadence, and 2am page are shrugs, you still have the job.

Operations Aug 11, 2026 • 7 min

Cost Savings from Consolidating Compliance Audits

Cost savings from consolidating compliance audits with a single provider come from fewer duplicate evidence pulls. A small first SOC 2 Type 2 often lands $20,000 to $80,000 all-in. Three circuses pay the labor three times.

Operations Jul 28, 2026 • 7 min

Antifragile Operations: Building a Business That Gains From Disruption

A single disruption to lean, just-in-time production cost the global auto industry an estimated $210 billion in lost revenue in 2021, per consulting firm AlixPartners. An antifragile business reads a shock like that differently: not as a catastrophe to survive, but as information to...

Operations Jul 26, 2026 • 8 min

What Ant Colonies Teach About Coordination Without Managers

Roughly 15,600 developers from more than 1,400 companies have built the Linux kernel, described by the Linux Foundation as the largest collaborative project in the history of computing, and no manager ever assigned most of that work (Linux Foundation, 2017). The mechanism underneath...

Operations Jul 18, 2026 • 8 min

Fix Your Bottleneck and It Just Moves Somewhere Else

Every system has one bottleneck governing its output. The theory of constraints explains why improving anything else is wasted motion, and why the constraint always moves the moment you break it.