Content grid with edge-lit article cards floating in dark space — Amelia S. Gagne's writing on strategy, psychology, AI adoption, and cybersecurity

Pillar

Operations

Running a studio, managing scope, ops as a force multiplier

16 articles  • Page 1 of 2

Operations Jul 28, 2026 7 min

Antifragile Operations: Building a Business That Gains From Disruption

A single disruption to lean, just-in-time production cost the global auto industry an estimated $210 billion in lost revenue in 2021, per consulting firm AlixPartners. An antifragile business reads a shock like that differently: not as a catastrophe to survive, but as information to...

Operations Jul 26, 2026 8 min

What Ant Colonies Teach About Coordination Without Managers

Roughly 15,600 developers from more than 1,400 companies have built the Linux kernel, described by the Linux Foundation as the largest collaborative project in the history of computing, and no manager ever assigned most of that work (Linux Foundation, 2017). The mechanism underneath...

Operations Jul 18, 2026 8 min

Fix Your Bottleneck and It Just Moves Somewhere Else

Every system has one bottleneck governing its output. The theory of constraints explains why improving anything else is wasted motion, and why the constraint always moves the moment you break it.

Operations Jun 25, 2026 6 min

Automation Maintenance Is the Job, Not the Launch

91% of deployed ML systems degrade over time, yet under 20% of organizations measure their automation. Automation maintenance, not the launch, is the real work. You automate to reach further, then monitor and improve.

Operations May 23, 2026 8 min

Entropy: Why Every System Drifts Toward Mess, and Maintenance Is the Answer

Developers spend about 42 percent of their working week, roughly 17 hours, on maintenance and dealing with bad code rather than building new features, according to Stripe's 2018 Developer Coefficient report. That number is entropy at work. Software entropy is the tendency of any...