Neural pathway network with bioluminescent connections extending across dark space — Amelia S. Gagne's approach to technology, behavioral science, and business strategy

Amelia S. Gagne

Behavioral insight meets technical execution.

CEO of Kief Studio. In tech since 2012.

About

Executive. Developer. Operator.

I'm CEO and co-founder of Kief Studio, a technology studio I run alongside my co-founder and spouse, Brian Gagne (CTO). We've been building together since 2012 — the partnership predates the entity by a decade.

My work sits at the intersection of engineering and behavioral science. Credentials in marketing psychology, consumer behavior, and positive psychology shape how I read customers, build products, and communicate. The code and the people questions aren't separate tracks — they're the same discipline.

14+

Years in Tech

CEO

Kief Studio

100+

Professional Credentials

800

Pages (co-authored book)

Latest

Writing

All posts →
Operations Oct 16, 2026 • 7 min

MSP SLA: Response Time Is Not Resolution Time

NetDiligence found business interruption incidents cost small and mid-sized organizations over five times more than incidents without it. Duration is the expensive variable, and an MSP SLA usually does not commit to it.

Strategy Oct 13, 2026 • 7 min

How to Evaluate a Managed Service Provider

MarketsandMarkets puts the managed services market at $460.59 billion in 2026, and analyst estimates disagree by nearly $90 billion. To evaluate a managed service provider, start with what is excluded.

Reach out

Let's talk.

Personal-advisory questions route to me directly. Team-scope engagements route to Kief Studio. Both inboxes are monitored within 48 hours on business days.

Or use the intake form for anything that warrants a proper brief.