Anti-Automation: The Tasks You Should Never Automate
Automation is worth it for repetitive, reversible work. But the tasks you should never automate hide accountability and remove the human who catches the exception.
2 articles
Automation Maintenance Is the Job, Not the Launch
91% of deployed ML systems degrade over time, yet under 20% of organizations measure their automation. Automation maintenance, not the launch, is the real work. You automate to reach further, then monitor and improve.