Anti-Automation: The Tasks You Should Never Automate
Automation is worth it for repetitive, reversible work. But the tasks you should never automate hide accountability and remove the human who catches the exception.
2 articles
AI Capability Transfer: The Moment It Becomes Theirs
Capability-transfer engagements report 67% success against 22% for dependency consulting. AI capability transfer is the moment a client knows what the tool is, what it's worth, and that it's in their hands now. That click is the goal.