How to Talk to Your Insurance Company About Cyber Coverage
Cyber insurance isn't optional anymore — but most policies have exclusions that only show up after you file a claim. Here's how to have the right conversation before that happens.
A
Amelia S. Gagne
CEO and co-founder of Kief Studio. Full-stack developer and strategist. Perplexity AI Business Fellow. In tech since 2012.
https://ameliasgagne.com106 articles
When AI Suggestions Make Your Product Worse
Ask any AI how to improve your product and you'll get twenty good ideas. That's the problem — good ideas without a filter become scope creep with a veneer of intelligence.
What Your Vendors' Security Posture Actually Means for You
Your vendor's security posture is part of your security posture. When they have access to your systems, their vulnerabilities become yours.
How to Audit What AI Is Actually Doing in Your Business
51% of small business owners describe themselves as AI explorers — testing tools without measuring results. Here's how to audit what's working and what's just noise.
How to Write a Cybersecurity Policy When You Don't Have a Security Team
You don't need a CISO to have a cybersecurity policy. You need a one-page document that tells your team what's expected — and what to do when something goes wrong.
How to Use AI for Customer Communication Without Sounding Like a Robot
AI can draft your emails, power your chat, and handle FAQs. But if customers can tell, you've lost more trust than you've saved time.
Email Security Beyond 'Don't Click the Link'
Employee training matters, but it's not a complete email security strategy. Here's what else you should have in place — and how AI has changed what 'suspicious' looks like.
How to Build an AI Policy for Your Team Before You Need One
AI compliance requirements are coming. Most small businesses have no AI use policy. Here's how to write one that protects you without killing productivity.
How to Back Up Your Business So Ransomware Can't Hold You Hostage
75% of small businesses can't continue operating if hit with ransomware. Proper backups make ransom payment unnecessary. Here's how to set them up right.
How to Evaluate AI Tools Without Getting Sold
Every AI vendor demo looks impressive. The question is whether it solves your problem or theirs. Here's a framework for evaluating AI tools before you commit.
What Happens When You Get Hacked: A Realistic Timeline
Most businesses imagine a breach as a dramatic event. The reality is quieter, slower, and more expensive than the movies suggest. Here's what actually happens, hour by hour.
What AI Can and Can't Do With Your Business Data
80% of failed AI projects fail because of bad data, not bad AI. Before you plug anything in, understand what your data actually needs to look like.