The Trust Equation in B2B: What Actually Makes Someone Hire You
95% of purchasing decisions are subconscious. 78% of B2B buyers say trust in the vendor is the deciding factor. Here's what the behavioral science says about how trust actually forms.
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Amelia S. Gagne
CEO and co-founder of Kief Studio. Full-stack developer and strategist. In tech since 2012. Served as Secretary of the TRaViS board until May 2026.
https://ameliasgagne.com172 articles
Running a Business With Your Spouse: What 14 Years Taught Us
Brian and I have been building together since 2012. We're married, we're co-founders, and we share a home office. Here's what actually works.
When to Say No to a Client
Wrong-fit client work costs more than it pays. Not in an abstract sense — in measurable team capacity, diluted focus, and the opportunity cost of what you didn't build while you were busy with the wrong work.
Cognitive Load Is Killing Your Website's Conversion Rate
John Sweller's research shows working memory holds roughly 7 items. Stanford found 75% of users judge credibility by design in under 50 milliseconds. Amazon proved every 100ms of latency costs 1% of sales. Cognitive load isn't abstract — it's revenue.